We moved into new premises on 24 November 2006. These are situated on the ground floor (which we share with Gosport Voluntary Action) of Martin Snape House, 96 Pavilion Way, St George Barracks, Gosport PO12 1GE. This is off Clarence Road/Ordnance Road and behind Morrisons supermarket in Gosport town centre. For map see Main Office.
 

We are on one floor in the new premises (the area shown in the photograph above) with an extra interview room (now 4 rooms) and this will enable us to provide an enhanced service, with an anticipated reduction in waiting times.
These premises are fully accessible to the disabled.

OPENING HOURS:
Our current Main Office drop-in service opening hours are - 9:30am to 2:30pm on Monday, Tuesday and Thursday. ‘Gateway’ (see below) interviews start at 9:30 on each of these days.
Appointments are from 10am to 2:30pm and an appointment only service operates on Friday from 10am to 2:30pm. 

On Wednesdays the main office is closed but instead we have been operating a drop-in or appointment service at our Outreach Centre, intended mainly for residents of Rowner, at Rowner Access Point, Nimrod Community Centre, Nimrod Drive, Rowner, Gosport, PO13 8BE from 10am to 12.30pm. For map see Rowner Office. Tel: 023 9258 0096.

Please also note that the Bureau will be closed (staff meetings taking place) at the following times in 2008:

p.m. Friday 14 November
p.m. Thursday 18 December

Christmas and New Year 2008/09:

Wednesday 24 December 2008 - Closed
Thursday 25 December - Closed
Friday  26 December - Closed
Monday 29 December - Drop-in only (9:30am - 12:30pm)
Tuesday 30 December - Drop-in only (9:30am - 2:30pm)
Wednesday 31 December - Closed
Thursday 1 January 2009 - Closed
Friday 2 January - Drop In and Appointments (9:30am - 2:30pm)

Normal operating hours and service resumes Monday 5 January.

• Our Annual General Meeting took place on Wednesday 9 July 2008 in Gosport Town Hall. It is open to everyone so please come along next year and find out more about us. 

Since April 2007 we have been operating a ‘Gateway Interview’ procedure , where an Adviser makes an initial assessment of what your particular need is and how we can best help you. For example, this can be providing self-help materials or leaflets on the day, and/or a further appointment which can be, if your need is particularly urgent, on the same day as the Gateway Interview.
The aim of this procedure is to reduce waiting time and to provide the most appropriate and efficient manner of helping you.

Appointments for the main bureau or for the outreaches, can be made by phoning (023) 9252 0112, or through an adviser.

Since Monday 3 December 2007, we have been providing an enhanced Telephone Advice service 5 days a week (Monday to Friday) from 10am to 4pm each day. The new telephone number for Gosport and Fareham clients is 0844 477 2232, but please be aware that this is a number which costs 5p per minute from a BT landline at all times. This service will be provided in conjunction with Fareham CAB, thus enabling 5 day cover. For further details see New Phone Service.

Administration tel. no. is (023) 9252-0112.
Our E-mail address is: gosportcab@lineone.net, but we regret that at present we are not able to give advice by email.

There is also a national Citizens Advice service website at
www.citizensadvice.org.uk.

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