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Categories of Link subjects:
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GENERAL ADVICE & GUIDANCE
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Advice Guide:
www.adviceguide.org
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The Citizens Advice national advice website giving advice and information on a wide variety of topics and situations.
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Citizens Advice:
www.citizensadvice.org
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This national site for Citizens Advice Bureaux gives an insight of our work and includes information on a wide range of topics under Advice Guide.
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Community Legal Service Direct:
Tel: 0845 608 1122
www.clsdirect.org.uk
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Directory of agencies providing legal advice in your area.
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Government On Line:
www.direct.gov.uk
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Anything and everything remotely connected with the Government.
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Hampshire County Council:
www.hants.gov.uk
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Comprehensive directory/guide of the county with facilities, services, contacts, schools, etc.
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Gosport Borough Council:
www.gosport.gov.uk
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Comprehensive website provided by the local council covering Gosport and Lee-on-the-Solent and surrounding areas.
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BENEFITS, TAX & CHILD SUPPORT
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Benefits & Pensions:
www.dwp.gov.uk
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Department for Work & Pensions. Starting point for information on benefits, pensions & work but not tax credits (see below).
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Child Support Agency:
www.csa.gov.uk
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Includes FAQ's and information on the new assessments to be introduced for new cases.
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Income Tax & Credits:
www.hmrc.gov.uk
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HM Revenue & Customs - Information on income tax, national insurance and tax credits including a calculator.
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Department of Health www.dh.gov.uk/
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National health policies, guidance and campaigns
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National Health Service
www.nhs.uk/
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NHS home page for general information on the NHS
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NHS Direct Online
www.nhsdirect.nhs.uk/
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Direct online help or call 0845 4647 for nurse advice and health information. The helpline is open 24 hours.
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Hampshire Primary Care Trust
www.hampshirepct.nhs.uk
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Information on the NHS in this area.
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Find a local doctor, NHS dentist or pharmacy:
Tel: NHS Direct on 0845 4647 or the Hampshire PCT’s dental helpline on
0845 0508345
www.hampshirepct.nhs.uk/index/services.htm.
How to complain about NHS hospitals, doctors, dentists, health care:
www.adviceguide.org.uk/index/family_parent/health/nhs_complaints.htm
Help with complaints about the NHS
Independent Complaints Advocacy Service (ICAS) -
Tel: SEAP on 0845 600 8616
www.cppih.org/icas.html
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Consumer Advice:
Tel: 0845 404 0506
www.consumerdirect.gov.uk
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Excellent government site with advice on cars, food, holidays, money, shopping, scams, etc. plus links to other information sources.
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Consumer Complaints:
www.consumercomplaints.org.uk
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On line complaints system to Trading Standards for a consumer problem that you feel should be investigated or you need advice. Also a good links page to other relevant sites.
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Energy:
www.consumerfocus.org.uk
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For complaints about gas/electric etc. Also those dodgy transfers from one company to another and anything related to energy use / abuse.
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European Complaints:
www.euroconsumer.org.uk
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Information & advice when having a problem with goods or services bought in another European country. Besides English, the site may be viewed in French, German, Italian & Spanish.
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Hampshire Trading Standards:
www.tradingstandards.gov.uk/hampshire
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The local Regulatory Service offering advice on consumer problems including how to complain
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National Debtline:
www.nationaldebtline.co.uk
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Advice on how to deal with debt problems including information pack, personal budget section, sample letters to write to your creditors & factsheets.
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Bankruptcy etc:
www.insolvency.gov.uk
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Excellent site for all aspects of bankruptcy and insolvency
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CREDIT REFERENCE AGENCIES
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ACAS:
www.acas.org.uk
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Arbitration, Conciliation & Arbitration Service. More help on employment problems.
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Dept. of Trade & Industry:
www.dti.gov.uk
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Extensive series of guides relating to employee and employer rights and responsibilities.
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Employment Tribunals:
www.employmenttribunals.gov.uk
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The Employment Tribunals are judicial bodies established to resolve disputes over employment rights. This site gives information about the tribunals and guidance on how to apply to them.
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Looking for a Job?
www.jobcentreplus.gov.uk
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This site shows a range of jobs categorised into groups, type and title. To select a particular area, input your postcode & the number of miles you are prepared to travel.
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Work in the UK:
www.workingintheuk.gov
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Information about the various routes open to Foreign Nationals who want to come and work in the United Kingdom.
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Deputy PM’s Office:
www.odpm.gov.uk
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The Office of the Deputy Prime Minister has responsibility for planning including housing, this shortcut directs you to publications for tenants and home owners.
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Land Registry:
www.landreg.gov.uk
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Information about any registered property including guides & forms plus an online service to look at the register and/or title plan of a property for £2 each
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Shelter:
www.shelter.org.uk
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For advice on housing rights and homelessness.
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Valuation Office:
www.voa.gov.uk/council_tax
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For finding the council tax band for any of the 22.5 million domestic properties in England & Wales and also information regarding valuation of your property
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OTHER LEGAL & GOVERNMENT SERVICES
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OMBUDSMEN & REGULATORY BODIES
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Other Languages:
www.multikulti.org.uk
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Information, advice guidance and learning material in 10 languages.
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Translation:
www.babel.altavista.com
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To translate short passages of text ( up to 150 words ) in 19 pairs of languages.
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Advice Now:
www.advicenow.org.uk
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Brings together information on the law and rights from over 200 UK websites including a section on living together. The site is a winner of the Plain English Web Award.
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